Real.Travel provides you a way to activate and register your voucher online. Complete your online registration by creating an account and following the steps at www.FTRegistration.com. When registering your voucher online, please be sure to add to your “Safe Senders List” within your email account, the address noreply@FTRegistration.com to ensure safe delivery of all emails you will receive throughout the process. Real.Travel cannot be held responsible for any email communications that end up in a spam filter and not received by the recipient. After you have activated your vacation voucher online, you will be provided with instructions via email to complete your registration, select your destination and select your preferred travel dates. You are required to register this offer within 60 days from the issue date

The attached Registration Form must be Issued and Dated by an authorized Sponsor. To be able to receive the Offer described in this brochure, you must complete and sign the original attached Registration Form and mail it to Real.Travel so that it is postmarked within 60 days from, and including, the Form’s Issue Date (i.e., Valid Registration). Mail to: Real.Travel, 5077 Fruitville Road, Suite 109 #315, Sarasota, FL 34232. Failure to complete and sign the Registration Form and/or postmark it by the Registration Deadline will invalidate this Offer. Incomplete Registration Forms will invalidate this Offer. No photocopies or facsimiles will be accepted; only original documents delivered by mail will be accepted. Any alteration of the Registration Form will invalidate this Offer.

This brochure is published to share information about the Terms & Conditions of the Offer and does not guarantee travel. Lost, misplaced or stolen brochures and/or Registration Forms will NOT be replaced.

Hard Rock Hotels and its logo are registered trademarks owned by Hard Rock International, Inc. Use of the Hard Rock Hotels name and/or logo in this brochure does not imply an endorsement of Real.Travel or any of the businesses, persons or entities associated with this promotional Offer.

Subject to all of these Terms & Conditions, this Offer is valid for two people (at least one of whom must be 21 years of age or older) to share one room (room type specified below based on hotel) for two (2) consecutive midweek nights (Tuesday check-in only) at a choice of the following Hard Rock Hotels in Mexico: Hard Rock Hotel Los Cabos (Deluxe Platinum room), or Hard Rock Hotel Vallarta (Deluxe room), or Hard Rock Hotel Cancun (Deluxe Gold room), or Hard Rock Hotel Riviera Maya (Deluxe Gold room). All meals, non-alcoholic and alcoholic drinks (including top-shelf liquors and unlimited wine by the glass or by the bottle), most on-property sports and activities, daily and/or nightly entertainment, Wi-Fi throughout the resort, 24-hour room service and gratuities for 2 people are included. “Limitless All-Inclusive” features, including select spa services, tours, romantic dinners and photo packages are subject to a 25% service fee payable to the hotel for “Limitless All-Inclusive” features used.

This Offer does not permit you to request or book your hotel stay directly with the hotel or through any source other than Real.Travel. This Offer is redeemable for accommodations, meals, drinks and services only.

No refund for any unused portion will be made. This brochure and the Registration Form and the Acknowledgement Letter are not redeemable for cash and will be voided if raffled, bartered, sold for cash or other consideration, copied or altered in any manner.

Assuming Valid Registration, an Acknowledgement Letter will be emailed/mailed to the Primary Traveler listed on the Registration Form. The Acknowledgement Letter will contain a unique Certificate # assigned to the Primary Traveler as well as Real.Travel’s contact information necessary to request a Reservation. You will not be able to request a Reservation until you have received this Acknowledgement Letter. If you have not received your Acknowledgement Letter (or other correspondence) within 21 days of mailing your Registration Form, you may email us at helpdesk@goreal.travel, send us a text message at (941) 957-9393, or call us at (888) 511-2013 Mon-Fri 9:00am to 5:00pm ET.

Only persons who have a Valid Registration by the Registration Deadline and who are at least 21 years of age or older are eligible for this Offer. Once the Registration Form has been mailed to Real.Travel, it becomes non-transferable. Prior to being mailed, the Registration Form may be transferred by gift only to someone who meets the eligibility requirements noted above and will be void if raffled, bartered, sold for cash or other consideration, copied or altered in any way. The Acknowledgement Letter is non-transferable and may not be given away, sold, raffled or bartered. This Offer is for promotional use only and is void where prohibited by law. This Offer may not be used in conjunction with any other vacation offer or voucher. This Offer is not available to employees, friends, or relatives of employees of the sponsoring company.

Group Travel (2 or more Primary Travelers requesting to travel together using 2 or more Acknowledgement Letters) is not permitted. No more than one Real.Travel Registration Form per traveler or household will be accepted in any twelve-month period.

Reservation Requests are processed based on Real.Travel’s contractual availability of the room type specified in this brochure (i.e., Hard Rock Hotel Los Cabos is a Deluxe Platinum room; Hard Rock Hotel Vallarta is a Deluxe room; Hard Rock Hotel Cancun is a Deluxe Gold room; Hard Rock Hotel Riviera Maya is a Deluxe Gold room). When requesting a Reservation, you will be required to provide a minimum of 60 days’ advance notice along with 2 valid check-in dates (Tuesday check-in only) that are separated by at least 15 calendar days.

This Offer expires one (1) year from the Issue Date on your Registration Form. All travel must be completed by the expiration date.

Travel is not permitted to any location from December 16th through January 3rd.

Travel is not permitted to Hard Rock Hotel Los Cabos from January 4th through April 30th.

This Offer allows check-in on Tuesday only (occupancy will be Tuesday and Wednesday nights), therefore, your requested check-in dates must fall on a Tuesday.

Airfare, transportation to/from the hotel, the 25% service fee for “Limitless All-Inclusive” features used are not included. Hotel tax (ranging from $95.00-$177.00 USD per 2-night stay, depending on date and hotel selected, subject to change) and booking fee is not included and will be payable to Real.Travel at the time of booking. After Real.Travel has received your valid Reservation Request in accordance with the Acknowledgement Letter, a Reservation Specialist will contact Voucher Holder a minimum of 30 days prior to requested travel date.

Changes are not permitted. Cancellation of any kind will result in forfeiture of the Offer. All cancellation requests of a confirmed and fully paid reservation must be made in writing to Real.Travel and emailed to: helpdesk@goreal.travel. It is your responsibility to contact Real.Travel if you do not receive verbal or written acknowledgement of your cancellation request within 3 business days. You may email us at helpdesk@goreal.travel, send us a text message at (941) 957-9393, or call us at (888) 511-2013 Mon-Fri 9:00am to 5:00pm ET.

Provided Real.Travel receives the written cancellation at least 14 days before the confirmed check-in date, Real.Travel will refund (to the Primary Traveler) all money paid directly to Real.Travel in connection with the cancelled reservation. Written cancellations received by Real.Travel less than 14 days before the confirmed check-in date and no-shows will not be entitled to a refund of any kind. Trip protection is recommended.

It is your responsibility to ensure that you and all members of your party possess a valid passport or other identification that you have verified in advance will be acceptable for travel to Mexico. Failure to provide a valid passport or acceptable identification may result in forfeiture of your hotel stay and all money paid to Real.Travel in connection with the hotel stay. Real.Travel is solely and fully responsible for the booking of the Offer made in this brochure. Real.Travel has contracted with independent suppliers to provide the accommodations included in this Offer. Neither Real.Travel, the Sponsor, nor any of either company’s affiliates, employees or representatives are responsible for the acts and/or omissions of these independent suppliers and their employees, agents or representatives. Real.Travel is the final authority on the interpretation of these Terms & Conditions. All Requests for Reservations are subject to the Terms & Conditions imposed by Real.Travel. All bookings are processed subject to the conditions imposed by the suppliers, firms or agents concerned with the bookings, and Real.Travel accepts no responsibility for their delay, overbooking, strikes, force majeure or for elements of this Offer not used by the recipient or traveler. Real.Travel will accept no responsibility for liability in respect of either person or property for any loss, damage, injury, accident, delay or irregularity however happened, sustained or suffered in or during any trip or in the carrying out of any arrangements booked by or through Real.Travel.

Do not rely on representations other than those included in these Terms & Conditions. Real.Travel assumes no responsibility for any representation, written or verbal, made in conjunction with this Offer by any company, firm or person, other than what is specifically stated in these Terms & Conditions. These Terms & Conditions cannot be changed or amended.

If circumstances beyond Real.Travel’s control require changes to be made to the offered hotel or itinerary, Real.Travel reserves the right to substitute hotels of similar quality or to make changes to the itinerary. Real.Travel will not be responsible to any person for expense, loss of time or money or other circumstances resulting from such a change in itinerary or hotel substitution.

Real.Travel is not responsible for any electronic, computer, telephone, security, virus or other problem, loss, cost or damage related to the receipt of any emails from Real.Travel.

Submission of the Registration Form to Real.Travel constitutes consent to all provisions of the Terms & Conditions. Failure to comply with any term or deadline will cause this offer to become void. A contract is made when your tax payment is accepted by Real.Travel at Sarasota, Florida and any dispute shall be governed by Florida law and shall be litigated, if at all, in and before a Court of competent jurisdiction in the 7th Judicial Court in Volusia County, Florida, USA to the exclusion of the Courts of any other State. The party prevailing in any legal action shall be entitled to an award of all legal costs and expenses including a reasonable sum for attorney fees and costs on appeal.

Real.Travel is registered with the State of Florida as a Seller of Travel, Registration No. ST45814.

Real.Travel is registered with the State of California as a Seller of Travel, Registration No. 2165430-70. Registration as a Seller of Travel does not constitute approval by the State of California. California law requires certain Sellers of Travel to have a trust account or a bond. This business has a trust account. This business is not a participant in the Travel consumer Restitution Fund.

We CANNOT advise availability or specific hotels until after we have processed your Reservation Request and a Quote has been generated. However, if you have any other questions, you may email us at helpdesk@goreal.travel, send us a text message at (941) 957-9393, or call us at (888) 511-2013 Mon-Fri 9:00am to 5:00pm ET.

Real.Travel assumes no liability in trademark and/or copyright disputes. The logos, insignias, designs and trademarks which are shown in this product are reproduced only to show examples of hotels used by Real.Travel . They are not to be construed as product or brand name endorsements by or for the trademark owners.